Helpdesk Coordinator ( 1 Year contract / Outsource staff )

หน่วยงาน / องค์กร บริษัท 1577 Home Shopping จำกัด

จำนวนที่รับสมัคร (อัตรา) รับครบแล้ว

ระดับเงินเดือน (บาท) 15K - 25K

หมวดงาน System Admin/IT/Network
ประชาสัมพันธ์/บริการลูกค้า/Call Center

ลักษณะงาน 1. Provide operational support to
ensure that client support expectations are met
through first and second level problem
determination and resolution efforts.
2. Respond to users concerns via telephone, e-mail,
facsimile, or video conference.
3. Accurately log all Helpdesk-related information
such as Issue Details, Issue Handling History, and
User Contact Info.
4. Maintain reasonable discipline and decorum in the
Help Desk area.
5. Perform other functions or projects, which may be
assigned by the Support Specialist, Manager, or
Coordinator.

คุณสมบัติผู้สมัคร 1. Thai or Non-Thai nationality, Male or Female, age between 22-27 years.
2. Bachelor degree
3. Experience between 0-3 years and/or New graduated is also welcome.
4. Experience in telephone support of external customers in resolving the specific
5. Experience in IT Support, Call Center or other related filed.
6. Experience in telephone support of external customers in resolving the specific problems will be advantage.
7. Experience with Microsoft Operating Systems and IT Applications.
8. Strong abilities to analyze and prioritize issues for problem resolution
9. ? **Good in Listening, Speaking and Writing English**

เขตพื้นที่ปฏิบัติงาน ปทุมวัน

จังหวัดที่ปฏิบัติงาน กรุงเทพมหานคร

สวัสดิการ / ข้อมูลเพิ่มเติม - Transportation fee 1,000 baht / month.
- Provident fund.
- Training & Development working skill.
- Health Insurance (Include spouse and child).
- Dental Treatment fee (Additional form Social Security Fund).
- Accident Insurance.
- Cafeteria welfare 5,000 baht per year.
- Bonus pay on June & December.(Depend on performance and profit).
- Marriage Welfare , Funeral Welfare, New born Welfare.
- Company trip and New year party.
- Customer site at upcountry allowance 100 baht./day.
- Yearly Health Check Up.

#Helpdesk # Support # English

ขออภัยค่ะ

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