ลักษณะงาน
Your Work will include:
• Providing first level customer support
• Answering calls from national and international customers (Thai- English)
• Perform standard IT tasks (e.g., Backups, Security scan, Account administration, Compliance check)
• Troubleshooting software/Hardware problems and escalating customer IT issues
• Working with Windows OS (Desktop/Server) and Mac (not necessary but an advantage)
• Being involved in service design and improvements
• Report to the Senior IT Support Admin
• Perform other duties and responsibilities as assigned
Your Knowledge and Experience includes:
• Working with remote desktop software (Teamviewer)
• Basic understanding of computer networks
• Providing customer support via phone, chat and Email
• Windows OS systems (Desktop and Server)
คุณสมบัติผู้สมัคร
1. Thai Nationality Required. 2. Good command of English. (Both written and spoken) 3. Interview will be held in English. 4. Having experience in IT support for 2 or 3 years is an advantage. 5. Keen on providing great customer IT support and helping People. 6. Keen on working in an international environment. (English speaking) 7. Keen on growing your IT skills. 8. Please send your CV in English describing your current photo, skills, references, goals, and expectations.
สวัสดิการ / ข้อมูลเพิ่มเติม
We provide you with:
• A modern and open work environment where you can bring yourself in
• A chance to improve your IT skills
• An opportunity to grow into a senior position with your own support team
