<< หางาน กับ Jobthaiweb.com กว่า 60000 อัตรา
Guest Service Agent (Phuket) (Night Shift work), Ref.111335
หน่วยงาน / องค์กร
Wanida Freelance Recruiter
จำนวนที่รับสมัคร (อัตรา)
1
ระดับเงินเดือน (บาท)
20,000 THB - 40,000 THB
ลักษณะงาน
Job Description
This position involves overseeing the daily operations of the front desk and ensuring that guests have a positive experience from check-in to check-out. Here are some of your key responsibilities:
- Guest Relations: Manage guest interactions to ensure high levels of satisfaction, address complaints or issues, and provide exceptional customer service.
- Operations Management: Oversees the front desk operations, including check-in/check-out processes, room assignments, and reservations.
- Administrative Duties: managing administrative tasks such as guest records, billing, and maintaining accurate documentation.
- Coordination: coordinating with other hotel departments (like housekeeping and maintenance) to ensure smooth operations and prompt handling of guest requests.
- Problem Solving: resolving any issues or emergencies that arise, whether related to guests, staff, or operational challenges.
- Financial Management: handling cash transactions, processing payments, and refunds.
- Compliance: Ensuring all front office operations adhere to hotel policies, legal regulations, and industry standards.
- Extra services on site: Manage extra on-site services for guests.
- Stay offers: Prepare offers for clients and walk-ins and answer related questions.
This position involves overseeing the daily operations of the front desk and ensuring that guests have a positive experience from check-in to check-out. Here are some of your key responsibilities:
- Guest Relations: Manage guest interactions to ensure high levels of satisfaction, address complaints or issues, and provide exceptional customer service.
- Operations Management: Oversees the front desk operations, including check-in/check-out processes, room assignments, and reservations.
- Administrative Duties: managing administrative tasks such as guest records, billing, and maintaining accurate documentation.
- Coordination: coordinating with other hotel departments (like housekeeping and maintenance) to ensure smooth operations and prompt handling of guest requests.
- Problem Solving: resolving any issues or emergencies that arise, whether related to guests, staff, or operational challenges.
- Financial Management: handling cash transactions, processing payments, and refunds.
- Compliance: Ensuring all front office operations adhere to hotel policies, legal regulations, and industry standards.
- Extra services on site: Manage extra on-site services for guests.
- Stay offers: Prepare offers for clients and walk-ins and answer related questions.
คุณสมบัติผู้สมัคร
1. Requirement Good at corporate writing in English. Have experience communicating with clients. Good command of English Good administration skills, Microsoft | Excel. Have strong problem-solving skills. Ability to do shift work, including early nights, weekends, and holidays. Preferable, but not essential: Experience with PMS, CRM, and OTAs.
2. Location: The Proud Rawai, 69, Wiset Road, Rawai, Muang, Phuket, 83000.
2. Location: The Proud Rawai, 69, Wiset Road, Rawai, Muang, Phuket, 83000.
จังหวัดที่ปฏิบัติงาน
ภูเก็ต
สวัสดิการ / ข้อมูลเพิ่มเติม
Benefit
Social security
Service charge (monthly)
Bonus (13th Salary)
Annual leave
OT (double paid)
Uniform
Group Insurance
Social security
Service charge (monthly)
Bonus (13th Salary)
Annual leave
OT (double paid)
Uniform
Group Insurance
วิธีรับสมัคร
สมัคร Online ผ่าน ระบบของเว็บไซต์หางาน Jobthaiweb.com ได้
วิธีรับสมัครเพิ่มเติม
httpsline.metippJiJIS4hbW
100003241325482
โทรสอบถาม นัดสัมภาษณ์ [0620200417]
สมัครด้วยตนเอง ติดต่อที่บริษัทโดยตรง
For more info, please feel free to reach out the contacts below at any time.
Send your CV:
httpsline.metippJiJIS4hbW 100003241325482โทรสอบถาม นัดสัมภาษณ์ [0620200417]
สมัครด้วยตนเอง ติดต่อที่บริษัทโดยตรง
For more info, please feel free to reach out the contacts below at any time.
Send your CV:
ติดต่อ - สอบถาม
Wanida Freelance Recruiter
เลขที่ 4 iCondo Sukhumvit 103, Soi Udomsuk 58, Bang Na, Bangkok 10260
โทรศัพท์ 0620200417
เลขที่ 4 iCondo Sukhumvit 103, Soi Udomsuk 58, Bang Na, Bangkok 10260
โทรศัพท์ 0620200417